Personal Data Notice

Personal Data Notice

In accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by Ece Bozan Immobilien as data controller, within the scope described in this notice. For visitors from the European Union, we also observe the principles of the EU General Data Protection Regulation (GDPR) where applicable.

1. Personal Data We Process

• Identity: first and last name
• Contact: phone number, information you share via WhatsApp, address (if provided)
• Requests and appointments: properties of interest, budget and preferences, appointment date/time/place, message content
• Security: IP address, browser and device information, usage logs
• Marketing: cookie data (only with your consent)

2. Purposes

• Receiving and answering your information, appointment and property requests
• Providing sales, rental and portfolio consultancy services
• Informing you about and following up mortgage and instalment processes
• Carrying out contract processes up to title deed transfer and key handover
• Ensuring website security and improving service quality
• Fulfilling legal obligations and informing competent authorities

3. Legal Bases

Your data is processed on the legal grounds set out in Article 5 KVKK (and Art. 6 GDPR where applicable): performance of a contract or pre-contractual steps, compliance with legal obligations, establishment, exercise or defence of legal claims, and our legitimate interests, provided your fundamental rights are not harmed. Your explicit consent is obtained for marketing cookies and where a transfer abroad requires it.

4. How We Collect Data

Through the contact and appointment tools on our website, by phone, WhatsApp, Instagram messages, meetings at our office and cookies, electronically or physically.

5. Transfers

Only to the extent necessary for the purposes above, your data may be shared with land registry offices, banks and financial institutions (for mortgage processes, at your request), notaries, competent public authorities and our hosting, communication and technical service providers. The use of services such as WhatsApp (Meta) and Google Maps may involve transfers to servers abroad; such transfers are carried out in accordance with Article 9 KVKK.

6. Retention

Your data is kept for as long as required by the purpose of processing and the statutory limitation periods, and is then deleted, destroyed or anonymised.

7. Your Rights

Under Article 11 KVKK (and Arts. 15–22 GDPR where applicable) you have the right to learn whether your data is processed, request information, learn the purpose and whether it is used accordingly, know the third parties to whom it is transferred, request correction, deletion or destruction, request notification of these actions to third parties, object to results arising solely from automated analysis, and claim compensation for damages caused by unlawful processing. EU residents may also lodge a complaint with their local supervisory authority.

8. Contact

You may send your requests in writing to the address above, together with information identifying you, or reach us by phone/WhatsApp. Requests are answered within 30 days at the latest.